Frequently asked questions

Just your swimwear, a towel, and some warm clothes for afterwards. Waterproof cameras are optional at your own risk (but we'll take ours through and take plenty of pics which are FREE to download after your tour!)

If you are attending the Underworld Rafting Tour, please meet at the Adventure Centre in Charleston 30 minutes before the tour starts. For the GlowWorm Cave Tour, please meet 15 minutes beforehand. This will allow time for registration and briefings.

We are based at the Adventure Centre and Cafe on the main highway in the historic town of Charleston, in the untamed natural wilderness of the West Coast of New Zealand.

For the 2022-2023 Summer Season we are running 9am and 11:30am time slots for both Underworld Rafting, the Glow Worm Cave Tour and the Nile River Rainforest Train. Our Winter timetable (outside of Daylight Savings time) is a 10AM departure.

Allow yourself around 3-4 hours return for your Adventure.

Underworld Rafting has a strict age limit of 10 years or older. Any age is okay for the Glow Worm Cave Tour if they are able to walk unassisted uneven surfaces for 1-2 hours. Please note that back/front packs and strollers for infants are not appropriate for these cave adventures.

There is a certain level of physicality to both the Underworld Rafting and the GlowWorm Cave adventures. However, if you are confident at walking on uneven surfaces unaided and crouching down at some points this adventure is certainly suitable for you. No tight squeezes whatsoever, just a slight bend to get around a few corners and through a couple of passages.