COVID-19 UPDATE: We are 'unlocked' & open for tours. We offer a special 20% discount with direct bookings – PromoCode: Covid-19NZ

Frequently asked questions

Need to be at the Cafe for check in 30 mins or earlier to register for Underworld Rafting and 15 minutes earlier for the Glow worm Cave Tour.

We are the giant three-story cafe in the historic town of Charleston, alongside state highway 6 on the West Coast of New Zealand.

Summer times for 2020-2021 are 9am and 11:30am.

They run for roughly 3-4 hours each return.

10 years old and up for the Underworld Rafting. Any age is okay for the Glow Worm Cave Tour if they are able to walk on uneven surfaces unaided.